Independently audited
Our services and systems are assessed against the NDIS Practice Standards by an approved quality auditor, and re-audited to stay registered.
NDIS Registration We are a
We are a
registered NDIS provider.
Brightway Support Services is a registered NDIS provider, approved and audited by the NDIS Quality and Safeguards Commission.
Approved by the NDIS Quality and Safeguards Commission
The Standard We're Held To
What being registered actually means.
Being registered means we have been assessed and approved by the NDIS Quality and Safeguards Commission. Our services, systems and people are independently audited against the NDIS Practice Standards — so the support you receive is measured against a national benchmark for quality and safety, not just our own word for it.
Bound by the NDIS Code of Conduct
Every worker is held to the Code of Conduct — acting with respect, honesty and integrity, and delivering supports safely and competently.
Screened, qualified workers
Our support workers hold NDIS Worker Screening clearances and are trained before they ever step into your home.
Formal safeguards
We operate documented complaints, feedback and incident management processes, with oversight from the NDIS Commission.
What We Offer
The supports we're registered to deliver.
Our registration covers the supports below. If you're not sure which ones suit your goals, our intake team will walk you through it — no obligation.
For Participants
What our registration means for you.
Open to every plan type
NDIA-managed participants can only use registered providers. Because we are registered, you can work with us whether your plan is NDIA-managed, plan-managed or self-managed.
Support you can verify
Our registration is recorded on the NDIS Commission’s public provider register, so you never have to take our status on trust.
A clear path to raise concerns
If something is not right you can raise it with us directly, and you always have the option to contact the NDIS Commission independently.
Consistent, accountable quality
The same standards apply to every participant we support — from a single weekly shift to full Supported Independent Living.
Using Your Plan
However your plan is managed.
Because we're registered, you can work with us no matter how your NDIS plan is managed.
NDIA-managed
The NDIA pays us directly on your behalf. You can only use registered providers for these supports — which includes us.
Plan-managed
Your plan manager handles the invoices. You are free to choose us, and the paperwork stays with them.
Self-managed
You have full choice and control over who supports you. We invoice you directly and keep the records simple to claim.
Get In Touch
Contact Us
Let our friendly staff give you a helping hand with all your enquiries.
Fill out the form and we’ll get back to you within one business day.
We’re Here For You
Are You Ready to Transform Your Life?
Speak with our friendly team today and take the first confident step toward a brighter, more supported tomorrow.
Call Us Nowor dial +61 493 087 933 — available 7 days a week